Customer reviews of Trade Link of Devon

By Anonymous on 14 January 2022 | Purchase not verified

The car was different from the pictures , spend £100 on fuel to see a totally diffent car , interior was very damaged , time wasted

By Joe W on 12 August 2021 | Purchase not verified

Excellent dealership; very easy to deal with, friendly and relaxed approach to car sales. Keen for the whole family to explore the car, add our car seats and take it for a decent test drive. Helped resolve difficulties and made the whole experience as stress-free as possible. Thanks Pete & Team

By john w on 19 July 2021 | Purchase not verified

Very good experience. Peter (sales manager) was easy to deal with and always helpful. The vehicle I purchased is a joy to drive. Glad I found Trade Link.

Reply from Trade Link of Devon on 19/07/21

thank you for your review . we try to make the experience of buying your new car as enjoyable as it can be . but it is nice to get reviews like this , thanks peter

By Anonymous on 20 June 2021 | Purchase not verified

Very happy with my Kia Sportage, low mileage, still under Kia warranty, good price with part exchange, very friendly service, definitely recommend

Reply from Trade Link of Devon on 19/07/21

thank you for your kind words . we do try are best and it is deeply appreciatedwhen someone takes the time to say they are pleased with the job we have done for them , thank you peter

By Tom H on 19 June 2021 | Purchase not verified

This is a great dealership. Pete was brilliant, not pushy at all allowing us the time and space to look around on our own and decide if we wanted to buy the car. Easily the best value we could find for the car we wanted. Will look here first when we come to get another car in a few years.

Reply from Trade Link of Devon on 19/07/21

so pleased to read this , because this is exactly what we are trying to achieve, reading this makes me really happy . thanks peter

By Anonymous on 29 May 2021 | Purchase not verified

Very bad customer service, we have bought the car back in January and since then we keep discovering problem after problem. Contacted so many times to resolve issues, no solution so we have took them to the court as its against customer right. They lies and keep saying its us who damaged the car. AVOID THEM AS YOU'LL END UP WITH CAR THAT HAS MANY ISSUES AND THEY WON'T HELP YOU AT ALL! MONY- GRABBERS. AWFUL AWFUL

Reply from Trade Link of Devon on 31/05/21

Thank you for your review seems strange the 1000s of vehicles we sell no reviews happy customers only the odd one that requires to cause problems,however all our cars have inspection reports direct from motability and by us also you inspected vehicle on our site before purchase.I believe you have been offered a refund for the vehicle but since found registered as daily private hire vehicle , we do our best to please but in this case it is not enough.regards pete

By Anonymous on 20 May 2021 | Purchase not verified

Shocking customer service, Brought a car 3 weeks ago for 11k, had serious problems since, have emailed numerous times, husband rang nearly 2 weeks ago and they said they had seen email but hadn’t had time to reply,said they would sort it to be looked at and not surprisingly haven’t heard a thing and no reply!!! I would never recommend this garage, l

Reply from Trade Link of Devon on 31/05/21

Hi, We have no record of you calling also do not reconise or re call any outstanding problems however you have our numbers if we are wrong,all our vehicles are fully inspected by operators ,us, and viewed by yourself before purchase also should have AA or manufactors warranty if problem accur failing this return vehicle to us.

By Emily D on 24 March 2021 | Purchase not verified

Thanks for all your help. We have purchased a lovely car for our daughter.

Reply from Trade Link of Devon on 25/03/21

thank you for your review , we try to do our best , and we are pleased your daughter love her new car . stay safe peter

By Howard D on 23 March 2021 | Purchase not verified

A pleasure to buy from, I will be returning. Friendly efficient staff, especially “ the big man”. Love the car, and the lowest price around. Thanks

Reply from Trade Link of Devon on 25/03/21

Thankyou howard for you kind comments always nice doing business with you enjoy your new car regards mark

By Katherine C on 20 March 2021 | Purchase not verified

Terrible Customer Service! Extremely rude! Very unhelpful, refuses to resolve any issues and blatantly lie’s to stop you using your consumer rights. They ignore all corespondent emails and messages. Just awful. We got a Ford Focus my father was encouraged to drive this on public roads only to find out it was completely illegal to do so after! It was deemed unroadworthy not to be driven on public roads. It had 4 bald tyres, gearbox completely shot to bits it should have been trailered off the premises but he let my dad drive it 50 miles home when it was deemed dangerous, when confronted the salesman slammed the phone down we have tried to recover some costs but they ignore every message and email and message you to tell you, you have no consumer rights contrary to their own invoice’s they take no responsibility! We have reported them to trading standards we aren’t the only ones, thankfully I have all the conversations on a phone and dash cam, my advice find another garage. Shambles

Reply from Trade Link of Devon on 21/03/21

Absolute rubbish would anyone buy a car with bold tyres gearbox slipping etc after viewing test driving as you been told if you are not happy return the vehicle for refund