Customer reviews of Trade Link of Devon

By syed Z on 23 January 2019 | Purchase not verified

I was let down by the sales person before I could buy the car. I live very far and after speaking to sales person, he clearly indicate he won’t let the car go without speaking to me. So I set a weekend free informing him I will come with the money to buy the car. Tuesday evening car was taken off the website. Called on Wednesday morning to find out he has taken another deposit without even talking to us. He came up with some excuse saying he was too busy and will look into getting another one etc.. How could he forget us after I have spoken to him about 10 times in that week. On a situation like this I may have missed a good car. I feel if they are saying things and not keeping their words they may do this to others. Also what else are they saying just to get a sale! This was the only car in the country we liked. He said he will ask the other person if they willing change their mind and call us back. Again I had to call to find that information.

Reply from Trade Link of Devon on 25/01/19

We are very sorry you missed your dream car unfortunately we can only sale the car once you could have reserved the vehicle with a small refundable deposit as was offered at the time,we are a very busy small business due to the low prices and quality stock we try our best to give the best service possible ,we have your contact number and will call when new stock arrives.

By Louie B on 21 October 2018 | Purchase not verified

Lots of amazing cars to chose from. Staff offered friendly helpful advice.

Reply from Trade Link of Devon on 05/11/18

Dear Louie. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon

By Rebecca M on 17 October 2018 | Purchase not verified

Sold us a faulty vehicle and made several promises which weren't upheld, car sat there for past 2 months

Reply from Trade Link of Devon on 18/10/18

Dear Rebecca. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers but understand that sometimes even new cars can have problems and we're sorry that you've had a negative experience. We did book your vehicle into an independent garage to diagnose and repair the fault but understand that flat batteries can be frustrating. Best Regards, Trade Link Of Devon

By Joanne D on 19 September 2018 | Purchase not verified

Bought a C4 . The salesman was extremely friendly and helpful and made my purchase hassle free. Love my new car and would highly recommend Trade Link to others. Thanks

Reply from Trade Link of Devon on 18/10/18

Dear Joanne. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon

By Emily M on 18 September 2018 | Purchase not verified

I wouldn't use this dealer again. When I test drove my car the key fob clearly said that there were 2 keys for the car. After buying the car I asked for the spare key. The dealer said he couldn't find it but would look for it and if not contact the previous owner. When I chased it up he said that he couldn't find it and he'd never promised me anything. It has cost me £204 for a second key and they are refusing to reimburse.

Reply from Trade Link of Devon on 18/10/18

Dear Emily. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers but understand that sometimes even new cars can have problems and we're sorry that you've had a negative experience. We always make it clear if there is only one key at the time of sale and are sorry if you misunderstood this. We cannot guarantee a previous owner will have the key or will forward it on but we do make every effort to locate it. Best Regards, Trade Link Of Devon

By Jackie S on 13 August 2018 | Purchase not verified

As I'm not a fan of car dealers, I was hesitant about buying a car from anyone remotely connected to a dealership. I was persuaded to bite the bullet & go to this one. So glad I did!! Great customer service, friendly, approachable & down to earth. Says it a it is, which is a refreshing change. I wouldn't hesitate to use again.

Reply from Trade Link of Devon on 18/10/18

Dear Denise. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon

By Franco P on 28 June 2018 | Purchase not verified

Very attentive and very helpful. Excellent customer service, friendly and not pushy. Plus I got a pretty good deal too :)

Reply from Trade Link of Devon on 18/10/18

Dear Franco. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon

By Rosabelle C on 26 June 2018 | Purchase not verified

My husband always wanted a Ford Ranger and guess what? The owner was right on it to get a good one for us. We waiting a week or so for the right one to get to Devon and we where able to give it a test drive. After some days we decided to go for it and now looking to purchase another car for myself and it will definitely be from Trade Link Of Devon. No words can express how helpful they all where before and after the purchase. These guys are genuine, honest and extremely professional.

Reply from Trade Link of Devon on 18/10/18

Dear Rosabelle. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon

By tim and denise O on 02 May 2018 | Purchase not verified

we brought a £6.299.00 fiat 500 dulogic, cluster not working they put manual in while they looked for another, did not show gears etc, over 2 months getting nowhere we took to vospers had new cluster fitted cost us £585. only managed to get £250 from them still under warranty !! sales person very helpful did best he could for us

Reply from Trade Link of Devon on 03/05/18

Dear Tim and Denise. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers but understand that sometimes even new cars can have problems and we're sorry that you've had a negative experience. The part that failed could not be replaced under the third party warranty you purchased but we did replace it with a similar one and make a significant contribution to the work. Please accept our apologies for your inconvenience. Best regards, Trade Link Of Devon

By Giles C on 22 April 2018 | Purchase not verified

We were staying in the area on holiday and knew what type of car we were looking for. My wife had been looking on line for the car we wanted and there were some for sale at Trade Link. Pete was very helpful and said we could look at any of the cars. They were all unlocked and we were free to browse at our leisure without some pushy salesmen constantly on your shoulder. This was really good as it gave the impression they have nothing to hide regarding their cars. We took our favourite one out for a test drive and at no time were we under any pressure to buy. As it turned out we returned two days later and bought the car we had previously test driven. The whole experience from start to finish was relaxed and as enjoyable as could be expected. I would definitely recommend Trade Link.

Reply from Trade Link of Devon on 03/05/18

Dear Giles. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon