Customer reviews of Trade Link of Devon
At Trade Link of Devon we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Trade Link of Devon
Based on 33 customer reviews
By Joanne W on 20 September 2019 | Purchase not verified
Excellent dealer who had just the type and price of cars I was looking for. The chap was really helpful and knowledgeable, didn't use jargon but didn't patronise me either. He wasn't pushy and let me take the time I needed to think about my options. The salesman encouraged me to go for some test drives with my husband and children so we could all make sure we were happy with my choice. He even sorted out for us to take the car away on the day so we didn't have to make a lengthy trip back at a later date. Can't speak highly enough of this dealer.
refuse to find appropriate solutions to problems
By Nancy M on 26 March 2019 | Purchase not verified
Be aware, My review is based on my own experience If stars are awarded for Good customer service Value for money Accuracy of information Quick resolution of any problems I honestly cannot award any stars. However if you are prepared to risk your hard earned money on one of their cars. Please follow my advice and pay a deposit of over £100 on a credit card. It is thanks to this and 5 months hard work and persistence that I have been able to recoup the cost of the car and consequential losses. The salesman is rude and aggressive and quick to anger if you try to resolve an issue. I quickly used email to document our conversations and this proved invaluable as they also lie I was sold a car that was advertised incorrectly and with brake pads at 1mm and it had a severe issue with the immisions system but they just refused that we were entitled to reject this car. My advice is find another garage
Great experience of car buying
By K H on 12 March 2019 | Purchase not verified
From viewing to collection of a car, everything went so smooth without any pressure. Very pleasant experience buying a car from Trade Link of Devon. Thank you guys!!!
Bad Communication By the Sales person
By syed Z on 23 January 2019 | Purchase not verified
I was let down by the sales person before I could buy the car. I live very far and after speaking to sales person, he clearly indicate he won’t let the car go without speaking to me. So I set a weekend free informing him I will come with the money to buy the car. Tuesday evening car was taken off the website. Called on Wednesday morning to find out he has taken another deposit without even talking to us. He came up with some excuse saying he was too busy and will look into getting another one etc.. How could he forget us after I have spoken to him about 10 times in that week. On a situation like this I may have missed a good car. I feel if they are saying things and not keeping their words they may do this to others. Also what else are they saying just to get a sale! This was the only car in the country we liked. He said he will ask the other person if they willing change their mind and call us back. Again I had to call to find that information.
By Louie B on 21 October 2018 | Purchase not verified
Lots of amazing cars to chose from. Staff offered friendly helpful advice.
By Rebecca M on 17 October 2018 | Purchase not verified
Sold us a faulty vehicle and made several promises which weren't upheld, car sat there for past 2 months
By Joanne D on 19 September 2018 | Purchase not verified
Bought a C4 . The salesman was extremely friendly and helpful and made my purchase hassle free. Love my new car and would highly recommend Trade Link to others. Thanks
I wouldn't use this dealer again
By Emily M on 18 September 2018 | Purchase not verified
I wouldn't use this dealer again. When I test drove my car the key fob clearly said that there were 2 keys for the car. After buying the car I asked for the spare key. The dealer said he couldn't find it but would look for it and if not contact the previous owner. When I chased it up he said that he couldn't find it and he'd never promised me anything. It has cost me £204 for a second key and they are refusing to reimburse.
An absolute pleasure to deal with
By Jackie S on 13 August 2018 | Purchase not verified
As I'm not a fan of car dealers, I was hesitant about buying a car from anyone remotely connected to a dealership. I was persuaded to bite the bullet & go to this one. So glad I did!! Great customer service, friendly, approachable & down to earth. Says it a it is, which is a refreshing change. I wouldn't hesitate to use again.
Brilliant all the way
By Franco P on 28 June 2018 | Purchase not verified
Very attentive and very helpful. Excellent customer service, friendly and not pushy. Plus I got a pretty good deal too :)
Trade Link of Devon
- 01404 831342 07891 528583
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|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 16:30|
.OPEN 7 days a week. For information please call office 01404 831342 9am to 5pm outside of work hours please call 07891 528583