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Customer reviews of Trade Link of Devon

At Trade Link of Devon we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Trade Link of Devon

Trade Link of Devon
5
3.9

Based on 45 customer reviews

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  • 5

    Overall a good deal.

    By F O on 01 December 2016 | Verified purchase

    Very pleased with the car. We were offered a little bit more for our part exchange at another dealership but this was for a more expensive car. Overall a good deal and we found them very straightforward to deal with.

    Reply from Trade Link of Devon on 05/05/17

    Dear Frank. Thank you for proving feedback, we are constantly looking to improve our service. We have thousands of satisfied customers and it was good to hear of your positive experience in buying your car from us. Hopefully we will see you again for your next purchase! Best Regards, Trade Link Of Devon


  • 5

    Very helpful service

    By Emily D on 24 March 2021 | Purchase not verified

    Thanks for all your help. We have purchased a lovely car for our daughter.

    Reply from Trade Link of Devon on 25/03/21

    thank you for your review , we try to do our best , and we are pleased your daughter love her new car . stay safe peter


  • 5

    Trade Link Axminster, the best.

    By Howard D on 23 March 2021 | Purchase not verified

    A pleasure to buy from, I will be returning. Friendly efficient staff, especially “ the big man”. Love the car, and the lowest price around. Thanks

    Reply from Trade Link of Devon on 25/03/21

    Thankyou howard for you kind comments always nice doing business with you enjoy your new car regards mark


  • 5

    Do not buy!

    By Katherine C on 20 March 2021 | Purchase not verified

    Terrible Customer Service! Extremely rude! Very unhelpful, refuses to resolve any issues and blatantly lie’s to stop you using your consumer rights. They ignore all corespondent emails and messages. Just awful. We got a Ford Focus my father was encouraged to drive this on public roads only to find out it was completely illegal to do so after! It was deemed unroadworthy not to be driven on public roads. It had 4 bald tyres, gearbox completely shot to bits it should have been trailered off the premises but he let my dad drive it 50 miles home when it was deemed dangerous, when confronted the salesman slammed the phone down we have tried to recover some costs but they ignore every message and email and message you to tell you, you have no consumer rights contrary to their own invoice’s they take no responsibility! We have reported them to trading standards we aren’t the only ones, thankfully I have all the conversations on a phone and dash cam, my advice find another garage. Shambles

    Reply from Trade Link of Devon on 21/03/21

    Absolute rubbish would anyone buy a car with bold tyres gearbox slipping etc after viewing test driving as you been told if you are not happy return the vehicle for refund


  • 5

    Fabulous garage

    By Samantha H on 09 March 2021 | Purchase not verified

    Excellent garage, very friendly and helpful staff. Would most certainly recommend them. I love my new car thank you so much for making it a pleasant and easy purchase.

    Reply from Trade Link of Devon on 11/03/21

    Thank you for your kind coments , we try to do are best to please really happy that you love your new car . regards peter


  • 5

    Poor Customer Service

    By kevin D on 03 March 2021 | Purchase not verified

    I bought a van from these and when I got it home I found a few things wrong with it, but they wouldn't answer email or phone calls, think twice before you buy from these

    Reply from Trade Link of Devon on 04/03/21

    HI Kevin D, Thankyou for your comments however we do not reconise you or do we not understand what number or email address you are using to contact us we respond to everything possible, please try the correct number or email and contact me. Regards peter


  • 5

    Excellent customer service

    By A S on 14 June 2020 | Purchase not verified

    No hard sell, cars did all the selling. No negotiation on price, what you saw is what you paid.

    Reply from Trade Link of Devon on 16/06/20

    thanks we try to make the process of buying a new car as relaxed as we can , peter


  • 5

    Very happy with customer service and price

    By Jane G on 18 March 2020 | Purchase not verified

    Just purchased a car from Trade Link. Very happy with the customer service and price, left to look at the vehicle in own time and test drive without any pressure. The salesman was a pleasure to deal with and did everything he said he would before picking up the vehicle. Would recommend to anyone.

    Reply from Trade Link of Devon on 19/03/20

    thank you jane , we try our best and your kind words are warmly received , peter


  • 5

    Great result and good customer service

    By Jules H on 09 January 2020 | Purchase not verified

    I recently purchased a seven seater from this dealership and am very pleased with the car. It is a fairly small but busy place, easy to get to. The staff were very knowledgeable. The vehicle I bought was as described, in very good working condition and a little cheaper than comparative ones I had seen online. Paid via internet banking and drove away same day. My only word of caution is a general one which is to be wary of guide prices for what you will get for you own vehicle in part exchange - the amount will obviously vary quite significantly taking into account condition of vehicle, mileage and M.O.T duration. I would recommend this dealership, it was a very positive experience for me.


  • 5

    Fantastic all round

    By Jack H on 12 December 2019 | Purchase not verified

    Fantastic service from start to finish. Called in the morning, drove down, and drove away with a fantastic truck later that day, PERFECT! The truck was in better condition inside and out than I could've imagined and really good value. The staff we're all super friendly and patient, which made a massive difference to me. Will 100% buy from here again.


Trade Link of Devon

Telephone:
01404 831342 07928 539767

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Trade Link of Devon

Address:
SHUTE GARAGE,
SHUTE,
Axminster,
Devon,
EX13 7PZ